NEXRIDE / Limo dispatch software
Limo & limousine dispatch software
Limo dispatch software — also called limousine dispatch software — for a calmer office.
Limousine dispatch software for limousine and chauffeur companies: every chauffeur on a live map, reservations dispatched by vehicle class, a chauffeur app with one-tap status updates, payments with real-time funding and the reports your office needs.
Design concept — interface subject to change.
Every chauffeur and reservation in one live view.
A live chauffeur map, active rides, today's bookings, revenue and payouts — so dispatchers stop juggling phones and spreadsheets.
Design concept — interface subject to change. All figures are illustrative.
Limo dispatch and scheduling, connected.
Whether you call it limo dispatch software or limousine dispatch software, it's where reservations, chauffeurs, payments and reports share one record.
Live chauffeur map
Every chauffeur's location and status — available, on a ride or busy — refreshed automatically.
Dispatch by vehicle class
Reservations go to available chauffeurs in the right class, nearest first.
Reservations & scheduling
Upcoming reservations, including airport transfers with flight details and notes.
Chauffeur app
Job alerts, navigation and one-tap updates: arrived, started, completed.
Limits & controls
Cancellation limits, balance limits and ratings to keep service standards high.
Limo management reports
Commission, chauffeur statements, invoices and CSV exports at month end.
Where limo dispatch breaks down.
Many limo offices still run dispatch from a whiteboard or spreadsheet. Reservations come in by phone and email, a dispatcher writes them up, then calls or texts chauffeurs to confirm who takes which ride. When a flight is delayed or a client changes their pickup, the dispatcher has to find the right chauffeur and pass on the change — and hope it arrives.
During the ride, the office has no live view: clients call to ask where their car is, and the dispatcher calls the chauffeur to find out. Afterwards, trip sheets, payments and gratuities are reconciled by hand before anyone knows what each chauffeur is owed.
Limo dispatch software puts all of that on one live record: reservations, chauffeurs, vehicles, status and payment, visible to the office in real time.
The dispatch board.
Every reservation for the day, moving from unassigned to on ride — chauffeur dispatch by vehicle class, shown on each card.
Whiteboard and phone vs. NEXRIDE.
The same reservation, dispatched two ways.
| Task | Whiteboard & phone | NEXRIDE |
|---|---|---|
| Taking a reservation | Written up from a call or email | Entered once, with flight details, passengers and notes |
| Assigning a chauffeur | Calls and texts until someone confirms | Sent to an available chauffeur in the right class, or assigned directly |
| Changes & cancellations | Passed on by phone, sometimes missed | Updated on the ride for the office and the chauffeur |
| Where's my car? | Dispatcher calls the chauffeur to find out | Live map for the office; live tracking for the client |
| Closing out the ride | Trip sheet, payment and gratuity reconciled later | Final fare, payment and gratuity recorded when the ride ends |
| Chauffeur pay | Calculated at the end of the week | Owner and chauffeur funded the moment each card ride ends |
A dispatcher's day on NEXRIDE.
From the morning schedule to month-end reports.
- 1ReviewToday's reservations, airport pickups and chauffeurs on duty
- 2DispatchRides sent to the right class or assigned to a chauffeur
- 3TrackEvery chauffeur and active ride on the live map
- 4Close outFare, tolls, waiting time and gratuity recorded
- 5ReportCommission, statements and exports at month end
Design concept — interface subject to change.
Close out every ride in real time.
Real-time owner and chauffeur funding
Card rides are split and funded the moment they end — no weekly settlement run.
Balances tracked
On cash rides the company's share goes on the chauffeur's balance, with limits you set.
Reconciliation built in
Payments, splits and funding status visible per ride in the dashboard.
NEXRIDE integrates with third-party payment and funding providers. NEXRIDE is not a bank, payment processor or card issuer.
Limo dispatch software questions
What limo dispatchers and owners ask about running operations on NEXRIDE.
What is limo dispatch software?
Limo dispatch software is how a limousine company's office gets each reservation to the right chauffeur and vehicle — tracking who's available, sending jobs, following trips and recording the fare. NEXRIDE combines it with client booking, chauffeur apps and payments.
Can we dispatch by vehicle class?
Yes. Rides go to available chauffeurs in the vehicle class the client booked — sedan, SUV, van or whatever classes you set up.
Can our dispatchers see every chauffeur live?
Yes. The operations dashboard shows every chauffeur on a live map with their status, plus active rides and today's bookings.
Can dispatchers enter phone reservations?
Yes. Dispatchers can enter phone reservations so every booking — app or phone — runs through the same system, rates and reports.
Can dispatchers send a ride to a specific chauffeur?
Yes. Dispatchers can assign a reservation to a particular chauffeur — a client's preferred chauffeur, for example — or let NEXRIDE offer it to available chauffeurs in the right vehicle class.
How are changes and cancellations handled?
Changes to a reservation update the ride for everyone involved, and cancellations are recorded with their status and reason. Cancellation limits help you spot clients and chauffeurs who cancel too often.
Does it work for small limo companies?
Yes. NEXRIDE works for a handful of vehicles as well as larger fleets — you start with the classes, rates and chauffeurs you have and add more as you grow.
What do chauffeurs see?
Chauffeurs get job alerts with pickup, destination and trip details, in-app navigation, one-tap status updates and their earnings by day, week and month.
How do chauffeurs get paid?
The moment a card ride ends, NEXRIDE splits the fare using your rules and funds both the owner and the chauffeur in real time — to a paycard or the chauffeur's own bank account. Cash rides are paid in hand. NEXRIDE integrates with third-party payment and funding providers and is not a bank, payment processor or card issuer.
How much does limo dispatch software cost?
Pricing depends on your fleet size, vehicle classes and the features you need. Book a demo and we'll prepare a quote.
See limo dispatch from the office chair.
Pick a time that suits you. We'll show the live chauffeur map, dispatch a reservation by vehicle class, follow it to completion and close out the payment and funding.
- 1Live demoOne booking end to end — client, chauffeur, payment, funding and reporting.
- 2Discovery sessionYour rates, vehicle classes, payment setup and brand.
- 3Deployment planScope, timeline and proposal for your business.